The Sundance Movie Pageant remains to be on, however tickets for the Park Metropolis shindig aren’t out there, at the very least for now.
“Our apologies, however the ticket sale will stay closed for the day,” introduced the Robert Redford based fest on-line this afternoon after a day of website crashes, misplaced purchases and a variety of hitting of the return button on a variety of keyboards. “Gross sales will open again up tomorrow, Friday January 13 at 12:00pm MT,” the Sundance website and social media feeds added.
Within the first in-person Sundance in three pandemic stuffed years and with one week to go earlier than the official 2023 kick-off, issues began early Thursday. With single ticket gross sales beginning off at this time, there was an enormous quantity of visitors on the Sundance website within the early hours of the day, I hear.
An excessive amount of visitors clearly.
“We skilled a technical difficulty with ticketing at this time,” a Sundance spokesperson informed Deadline as the location went colder than the winter wind that whips down Park Metropolis’s Major Road in January. “Our apologies to those that have been impacted.”
When it comes to influence, would-be movie goers discovered the location sluggish Thursday to select tickets and turning to digital slush when it got here to checkout and affirmation. Then the issues prolonged to log-ins, with potential clients all of a sudden changing into a brand new person once they signed on once more within the hopes of resetting the irritating course of.
Whereas not the primary time within the pageant’s lengthy historical past that on-line ticket gross sales have hit a snag or two and definitely nothing just like the 2017 cyberattack that shut the entire place down for a number of hours,. Right now’s “technical difficulty” appeared to go away Sundance IT flummoxed. After a few hours of Twitter placating because the complaints piled up, the pageant crew merely stated – we’re attempting:
At 3:06 PM PT, attempting turned to we’e achieved for the day of us
Hope springing exterior that all the things is sorted out within the AM, Sundance officers inform me that they may give pageant attendees a heads up Friday if there are extra issues with the location.
Maintain these winter gloved fingers crossed.
The 2023 Sundance Film Festival runs from January 19 -29.
Mike Fleming contributed to this report